Cross Border Talents is actively seeking skilled English Customer Support Agents to join their dynamic team in Cairo, Egypt. As an established global recruitment agency, they specialize in connecting top-tier talent with excellent career paths in customer experience and business process outsourcing. This role is perfect for professionals looking to excel in the call center sector, offering competitive compensation, comprehensive training, and a highly supportive multicultural environment in the heart of Egypt.
Your Role and Responsibilities
As a Customer Support Agent, you will handle inquiries from international customers, resolving their issues via phone, email, or chat with empathy and efficiency. You will act as the primary point of contact, ensuring high satisfaction levels and upholding the brand's reputation.
Job Requirements | Jobanforderungen | متطلبات الوظيفة
- Language Proficiency: Excellent, fluent English (both written and verbal). Knowledge of German or Arabic is highly valued.
- Education: University degree or high school diploma.
- Skills: Strong active listening, problem-solving abilities, and a customer-first mindset.
- Technical: Basic computer literacy and comfortable using multiple chat and database systems.
What is Offered
This position provides a competitive salary package, health insurance, paid training, and real opportunities for career growth. Whether you are starting out or looking to secure a stable corporate role, this opportunity in Cairo offers a reliable path forward.
How to Apply | Bewerbungsverfahren | كيف تقدم للوظيفة
Interested candidates can submit their updated English CV directly via email to jobs@crossbordertalents.com with the subject line "English Customer Support - Cairo".
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