LEO Trading Agency in Alexandria, Egypt, is actively hiring for the position of International Call Center Agent for our high-profile UK Account. This role is a perfect match for dynamic professionals seeking to advance their careers in Business Process Outsourcing (BPO) and customer operations management. If you possess exceptional English skills and a customer-centric mindset, this opportunity in the beautiful city of Alexandria is tailored for you.
Key Requirements / Anforderungsprofil
- Language Proficiency: Near-native or fluent English (C1/C2) is mandatory. Excellent pronunciation and communication skills are required. (Fließendes Englisch in Wort und Schrift).
- Experience: Prior experience in a customer service, sales, or technical support role (UK or US accounts preferred).
- Technical Skills: Comfortable navigating multiple software systems and CRM tools.
- Location: Must be based in or willing to relocate to Alexandria, Egypt (On-site role).
حول الوظيفة والمسؤوليات
بصفتك وكيل كول سنتر دولي مع وكالة ليو للتجارة، ستكون مسؤولاً عن إدارة المكالمات الواردة والصادرة للعملاء في المملكة المتحدة، وتقديم حلول سريعة ومهنية للمشاكل الفنية والاستفسارات التجارية.
This role offers competitive compensation, comprehensive training programs in operations management, and clear pathways for career progression.
Related: Egypt continues to strengthen its international academic and professional sectors. For more regional updates, read about the Sisi and Macron Inaugurate New Senghor University Headquarters in Egypt.
How to Apply / طريقة التقديم
If you meet the qualifications and are ready to take your career to the next level, please send your updated CV to the LEO Trading Agency recruitment team.
Contact Email: careers@leotradingagency.com
Subject Line: UK Account Agent - Alexandria