Cross Border Talents is looking for a Portuguese Customer Support Agent to join their dynamic team in Cairo, Egypt. This role is a fantastic opportunity for individuals looking to leverage their multilingual skills in a thriving business process outsourcing (BPO) hub. Cairo has become a central point for global companies seeking top talent, offering a vibrant culture and competitive packages.
Job Requirements / Stellenanforderungen / متطلبات الوظيفة
- Languages: Fluency in Portuguese (C1/C2) and a good command of English.
- Education: High school diploma or equivalent; university degree is a plus.
- Skills: Excellent communication skills, empathy, and active listening.
- Experience: Prior experience in customer support or call center operations is highly appreciated but not mandatory.
- Work Authorization: Valid work permit for Egypt or eligibility to obtain one.
Auf Deutsch: Als Mitarbeiter im portugiesischsprachigen Kundenservice in Kairo unterstützen Sie internationale Kunden bei ihren Anfragen. Cross Border Talents bietet ein attraktives Gehaltspaket, kontinuierliche Schulungen und hervorragende Karrierechancen in der BPO-Branche.
بالعربية: كوكيل دعم عملاء باللغة البرتغالية في القاهرة، ستكون مسؤولاً عن تقديم الدعم الفني وحل مشكلات العملاء بكفاءة عالية. تقدم الشركة رواتب تنافسية وبيئة عمل احترافية تدعم التطور المهني.
How to Apply / Bewerbungsverfahren / كيفية التقديم
Interested candidates can send their updated CV to Cross Border Talents via their official recruitment portal or contact their talent acquisition team directly. Make sure to highlight your Portuguese language proficiency in your application.
Related: Egypt is continuously strengthening its position as an international hub for education and global careers. Learn more about local developments such as Sisi and Macron Inaugurate New Senghor University Headquarters in Egypt to understand why Cairo is becoming a hotspot for global talents.