Looking for a rewarding career in customer experience? Sutherland Egypt is currently hiring Call Center Customer Service Representatives for its Cairo office. Whether you are fluent in English, German, or Arabic, this role offers a fantastic opportunity to work with global brands, develop your communication skills, and build a solid career in the BPO and operations management industry.
Sutherland is a major player in digital transformation and business process outsourcing. Working at their Cairo hub puts you at the center of a collaborative, diverse team. As an agent, you will handle customer inquiries, resolve issues, and ensure high-quality service delivery while maintaining a highly professional standard.
Job Requirements / Jobanforderungen / متطلبات الوظيفة
- Excellent spoken and written communication skills in English, German, or Arabic (depending on the account you apply for).
- High school diploma or university degree.
- Strong problem-solving skills and the ability to multitask in a dynamic environment.
- Basic computer literacy and familiarity with MS Office tools.
- Previous customer service or call center agent experience is a plus, but fresh graduates are highly encouraged to apply.
How to Apply / Bewerbung / كيف تقدم للوظيفة
Interested candidates can submit their updated CV directly to the recruitment team via email at careers.egypt@sutherlandglobal.com or visit the official Sutherland careers portal. Please state your language preference (English/German/Arabic) in the subject line of your email.